Refund policy
Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
Chrono Company GmbH
Bad Meinberger Straße 1, GildeZentrum, 32760 Detmold
Email: contact@chronocompany.de
by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us:
Chrono Company GmbH
Bad Meinberger Straße 1, GildeZentrum, 32760 Detmold
Email: contact@chronocompany.de
by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
You can also exercise your right of withdrawal online via the "Revoke
Contract" button in the footer of our online store. If you use this
online function, we will immediately send you an acknowledgement of
receipt of such withdrawal on a durable medium (e.g. by email).
Contract" button in the footer of our online store. If you use this
online function, we will immediately send you an acknowledgement of
receipt of such withdrawal on a durable medium (e.g. by email).
Consequences of Withdrawal
If you withdraw from this contract, we will repay all payments we have received from you, including delivery costs, promptly and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction.
We may refuse repayment until we have received the goods back. You must return or hand over the goods to us promptly and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
Chrono Company GmbH
Bad Meinberger Straße 1, GildeZentrum
32760 Detmold
Email: contact@chronocompany.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.